Privacy Policy
Effective Date: 28 April 2026
Parents First (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
1. Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Parent / guardian details
- Participant details
- Billing details
- Registration details
- Course, class, module, training, or programme information
- Interview or assessment information
- Payment transaction details
- Any information submitted through forms, enquiries, WhatsApp, email, or customer support
2. How We Use Your Information
We use your information to:
- Process registrations, bookings, enquiries, interviews, orders, and payments
- Provide access to courses, modules, certifications, trainings, workshops, programmes, and related services
- Contact you regarding your enquiry, registration, payment, interview, schedule, course, programme, or service
- Respond to enquiries and support requests
- Manage participant records and programme administration
- Improve our website, services, and customer experience
- Maintain business records
- Comply with legal, accounting, and regulatory requirements
3. Payment Information
Payments may be processed through senangPay or other payment providers.
We do not store full card details on our website. Payment information is handled securely by the payment gateway provider.
4. Disclosure of Information
We may share necessary information with:
- Payment gateway providers
- Service providers involved in operating our website or business
- Trainers, facilitators, administrators, or programme operation teams where required to provide the service
- Collaboration, certification, or training administration partners where relevant to the programme.
- Regulatory authorities, where required by law
We do not sell your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal data from unauthorised access, misuse, loss, or disclosure.
6. Data Retention
We retain your personal data only for as long as necessary for business, legal, accounting, administrative, certification, and operational purposes.
7. Your Rights
You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.
8. Contact
For privacy-related enquiries, please contact:
Parents First Sdn Bhd (SSM No.: 202101026436)
Brand: Parents First
Email: parentsfirst2u@gmail.com
Phone: +6014-685 7273
Website: https://www.parentsfirst2u.com/
Address: A-03-37, Emhub, Persiaran Surian, Taman Sains Selangor Kota Damansara, 47810 Petaling Jaya, Selangor.